FREQUENTLY ASKED QUESTIONS

Care Levels & Typical Costs:

Level 1 (Low Care): $4,000–$6,200 -"Low-Level Care," provides minimal, occasional support for mostly independent seniors. Services typically include medication reminders, light assistance with Activities of Daily Living (ADLs) such as bathing or dressing, 24-hour security/emergency call systems, housekeeping, transportation, and meal services.

Level 2 (Moderate Care): $6,000–$7,500- Moderate Care includes hands-on assistance with dressing, grooming, bathing, and mobility (transfers). Services also cover medication management, health monitoring, housekeeping, meals (with feeding support if needed), social engagement, transportation, and ongoing supervision for safety.

Level 3 (High Care): $8,000–$11,000+ - High Care includes hands-on assistance with all daily activities (bathing, dressing, toileting, transfers), complex medication administration, 24/7 nursing oversight, mobility support, care coordination, and specialized behavioral supervision. Costs can increase as needs grow—confirm assessment criteria and reassessment frequency.

Fee increases are managed transparently and outlined in the residency agreement, and if a resident experiences financial hardship or runs out of funds, the facility collaborates with the resident and family to explore available options or plan a proper transition if continued care cannot be sustained.

The facility ensures support for residents’ safety and quality care. Staffing typically includes one caregiver for every 3–4 residents during the day and evening, and one awake caregiver for up to five residents overnight, ensuring continuous supervision, routine safety checks, and prompt response to resident needs.

Staff receive initial and ongoing training in resident care, safety, and emergency procedures, and the facility supports a low staff turnover rate to ensure continuity of care and strong resident-caregiver relationships.

The facility provides Level 1, Level 2 & Level 3 care, including assistance with daily activities, medication management, and support for specialized needs such as dementia and diabetes through individualized care plans.

Residents’ needs are assessed upon admission and regularly thereafter, as well as whenever there is a change in condition, to ensure care plans are updated appropriately.

Yes, the facility has a nurse available 24 hours a day, and medications are administered by licensed nursing staff or trained caregivers in accordance with physician orders and state regulations.

The facility’s philosophy centers on providing compassionate, resident-centered care that promotes dignity, safety, comfort, and overall, well-being while supporting each resident’s individual needs and quality of life.

The facility is equipped with safety and security measures including twenty-four-hour supervision, emergency call systems, routine safety checks, and established emergency response procedures to always ensure resident safety.

A typical day includes structured routines with meals, personal care, and rest periods, along with social activities such as light exercise, games, music, crafts, and group interaction tailored to residents’ abilities and interests.

The facility provides nutritious, home-cooked meals daily and can accommodate special dietary needs, including medical, cultural, and religious preferences, as part of each resident’s individualized care plan.

Transportation may be provided for medical appointments and essential outings, such as shopping, based on resident needs and availability.

The move-out policy is clearly outlined in the residency agreement, and a resident may be asked to move out if the facility can no longer safely meet their care needs, if there is a meaningful change in medical condition, or for noncompliance with policies, with appropriate notice provided whenever possible.

The facility follows established emergency protocols, including fire and evacuation procedures, infection-control measures during pandemics, and immediate response and documentation for resident falls or medical emergencies, with staff trained to act promptly and appropriately.

Pets may be allowed on a case-by-case basis, subject to approval and reasonable restrictions on size, breed, and the resident’s ability to care for the pet safely.

Residents may come and go based on their individual care plan and safety considerations, with staff notification or supervision provided needed to ensure resident well-being.